Sales and Marketing Support Staff

1. Product Knowledge – willing to be train

2. Communication Skills

• Verbal Communication – Clear and persuasive speaking abilities to convey product value effectively.
• Written Communication – Skills in crafting compelling emails, proposals, and marketing materials.
• Active Listening – Ability to listen to client needs and respond appropriately.

3. Presentation Skills

• Engaging Delivery – Proficiency in delivering presentations that capture and maintain audienceinterest.
• Use of Tools – Familiarity with presentation software (e.g., PowerPoint, Keynote) and virtual meeting platforms.
• Storytelling Ability – Using narratives to make the product more relatable and memorable.

4. Sales Expertise

• Understanding of Sales Processes – Knowledge of sales cycles, from lead generation to closing deals.
• Negotiation Skills – Ability to negotiate terms and handle objections effectively.
• Relationship Building – Developing and maintaining strong relationships with clients for repeatbusiness.

5. Marketing Knowledge

• Market Research Skills – Ability to analyze market trends and understand the competitive landscape.
• Strategic Planning – Developing marketing strategies that align with business goals.
• Digital Marketing Proficiency – Understanding of SEO, content marketing, and social media topromote the product.

6. Customer Relationship Management

• Basic experience with customer relationship management to track interactions and sales progress.
• Client Follow-Up – Regularly checking in with clients to provide support and gather feedback.
• Personalization – Tailoring presentations and communications to meet the specific needs of each client.

7. Problem-Solving Skills

• Analytical Thinking – Ability to assess client challenges and propose effective solutions.
• Adaptability – Quickly adjusting strategies based on client feedback or changing market conditions.
• Conflict Resolution – Handling client concerns or complaints in a professional manner.

9. Organizational Skills

• Time Management – Prioritizing tasks to meet deadlines and manage multiple clients simultaneously.
• Attention to Detail – Ensuring all client communications and presentations are accurate and professional.
• Goal Setting – Setting and tracking personal and team objectives.

10. Industry Awareness

• Knowledge of Trends – Staying updated on the latest developments in web technologies and the industries of target clients.

11. Interpersonal Skills

• Empathy – Understanding and relating to the client’s perspective and needs.
• Confidence – Presenting information assertively to instill trust and credibility.
• Collaboration – Working effectively with internal teams (e.g., development, customer support) to meet client needs.

Qualifications:

• At least 2 years of experience as a Sales and Marketing Support Staff or Assistant
• Strong communication and organizational skills
• Proficient in MS Office applications
• Ability to work collaboratively in a team environment