Sales Associate (San Fernando, Pampanga)

Job Summary:

The Sales Associate is responsible for delivering an exceptional shopping experience by providing outstanding customer service, achieving sales goals, and maintaining a well-organized and visually appealing store environment. The ideal candidate is enthusiastic, detail-oriented, and capable of multi-tasking in a fast-paced retail setting.

Key Responsibilities:

• Greet customers promptly and courteously.
• Assist customers with product inquiries and provide knowledgeable recommendations.
• Address customer concerns and resolve issues to ensure satisfaction.
• Create a welcoming and positive shopping experience.
• Meet or exceed personal and store sales goals.
• Promote and sell products by identifying customer needs and suggesting suitable items.
• Upsell and cross-sell products to enhance the customer’s shopping experience.
• Participate in promotional activities and product launches.
• Maintain a clean, organized, and visually appealing sales floor.
• Replenish stock and ensure products are displayed according to company standards.
• Assist in the setup and execution of store merchandising and promotional displays.
• Operate cash registers and handle transactions accurately.
• Stay informed about current products, promotions, and inventory.
• Continuously develop knowledge of product features and benefits.
• Communicate product information effectively to customers.
• Work collaboratively with team members to achieve common goals.
• Participate in team meetings and contribute ideas for improving sales and store operations.
• Support other team members as needed, fostering a cooperative work environment.
• Adhere to all company policies, procedures, and safety standards.
• Assist in loss prevention efforts by monitoring customer behavior and reporting suspicious activities.
• Ensure the security of the store by following opening and closing procedures.

Qualifications:

• At least a SHS Graduate
• Previous experience as Sales Associate for at least 1 year is required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling transactions.
• Proficiency in operating point-of-sale systems.
• Friendly, approachable, and customer-focused.
• Self-motivated and goal-oriented.
• Detail-oriented and organized.
• Flexibility to work evenings, weekends, and holidays as required.